Your rights to return goods are protected under the EU Distance Selling Directive which can be found at:
We will only accept returns when;-
1. Items are faulty or not fit for sale through the fault of The Strata Group.
2. Goods are not received.
Goods that are accepted under our T&C’s will be done so on the terms of Credit Note.
Charges incurred by The Strata Group (haulage etc) shall be deducted from the credited amount. For a full list of The Strata Group Terms and Conditions contact us at;-
The Strata Group, Ballyloughan House, 5 Ballyloughan Road, Moneymore, Magherafelt BT45 7YB